Privacy Policy

PREMISE

Filicori Zecchini USA Corp invites you to carefully read this Privacy Policy which contains important information on the protection of your Personal Data.

On this page we describe how the site works according to the processing of users’ personal data who navigate through it. The processing of your data will be based on the principles of correctness, lawfulness, transparency, purpose limitation and conservation, minimization and accuracy, integrity and confidentiality.

The data will be kept for a period consistent with the processing purposes and for the time required by current regulations.

This Privacy Policy is also given as a brief information note to those who interact with the web services of this site, in order to protect personal data, accessible electronically from the Home Page: filicorizecchini.com

This Privacy Policy is provided only for the aforementioned site, belonging to Filicori Zecchini USA Corp, and not for other websites that you may consult through the links contained in our pages. These other sites are owned by third parties, independent data controllers, and therefore we invite you to consult their policies.

You can ask to Filicori Zecchini USA Corp (at the addresses indicated below) to access personal data and to correct or delete them or limit their processing or to oppose their processing, in addition to exercising the right to data portability, as well as other rights including the one of revoking consent, where provided: the revocation of consent does not affect the lawfulness of the treatment based on the consent given before the revocation.

We remind you, however, that the data may be processed by Filicori Zecchini USA Corp to fulfill an obligation established by law, by a regulation or by community legislation and to assert or defend one's own right. If necessary, Filicori Zecchini USA Corp may communicate the data in its possession to public bodies, judicial bodies, police forces, lawyers / legal consultants, post offices / freight forwarders.

NAVIGATION DATA

On your first visit to our site, you were asked to give your consent to the collection of navigation data in different ways. More clarifications here.

The computer systems and procedures that allow the functioning of websites (including this one) acquire, during their normal operation, some personal data whose transmission is implicit in the use of internet communication protocols.

We clarify immediately that this kind of information is not collected to be associated with you personally identified, but which by its very nature could, through processing and association with data held by third parties, allow identification of the source.

This category of data includes the IP addresses or domain names of the computers used by those who connect to a site, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment.

These data are used for the sole purpose of obtaining completely anonymous statistical information on the use of the site and to check its correct functioning and are deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site.

DATA PROVIDED BY YOU VOLUNTARILY

Joining our mailing list, by filling in the appropriate field with your e-mail address, or the optional sending of e-mail messages to the addresses indicated on this site, involves the subsequent acquisition of the sender's address necessary to reply to requests, as well as any other personal data included in the message (and in the attachments thereto) or in the appropriate forms.

Where only the contact emails are reported without a specific form, by sending the email you automatically consent to the processing of data (email address and data contained within the message) by Filicori Zecchini USA Corp.

Naturally, this will take place in accordance with this Privacy Policy in order to respond to emails or follow up on the requests contained therein.

The provision of data is your faculty, but without the provision of the address or other necessary data it will be impossible for us to reply to the email or process the request.

The data may be processed with electronics and telematics form.

COOKIES

Cookies, in practical and non-technical terms, are small alphanumeric files that are stored on your computer by websites visited during navigation and are mainly used to save preferences or improve the website’s performance.

In detail, a cookie is a small text string sent by a web server to a web client (usually a browser) and then sent back by the client to the server (without being modified) every time the client accesses the same portion of the same domain.

For a computer used to surf the Internet, it is normal to host many hundreds of cookies in your browser.

Cookies are often mistakenly considered to be real programs which generates erroneous beliefs. In reality, they are simple blocks of data, unable, by themselves, to perform any action on the computer. In particular, they cannot be spyware or viruses.

Modern browsers allow users to decide whether or not to accept cookies, but any refusal makes some objects or some functions of a web page unusable. For example, shopping carts implemented with cookies do not work in case of refusal.

Cookies are not only used on PCs or similar, but also on smartphones and tablets.

NECESSARY TECHNICAL SESSION COOKIES

These cookies are necessary for the functioning of the site, with particular reference to normal navigation and use of the same, and cannot be deactivated in your system.

These cookies do not store personal information and are set only in response to actions performed by you such as the choice of language, currency, login session, privacy preferences. You can set your browser to block these cookies, but this may affect the proper functioning of our site.

The use of this type of cookies is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server) necessary to allow safe and efficient exploration of the site. They avoid the use of other IT techniques that are potentially prejudicial to the confidentiality of your browsing and do not allow the acquisition of your personal identification data.

These data are processed only electronically.

ANALYTICAL AND STATISTICAL COOKIES

These cookies allow us to measure visitor traffic and see traffic sources by collecting information in datasets. They also help us understand which products and stocks are more popular than others.

This website (like almost most of them) uses Google Analytics, a web analytics service provided by Google, Inc. (Google). Google Analytics uses cookies, which are text files that are stored on your computer to allow it to analyze how users use a site.

The information generated by the cookies on your use of our website (including your IP address) is transmitted to Google's servers and stored there in the United States.

Google (independent data controller) uses this information for the purpose of tracking and examining your use of the website, compiling reports on website activity for our technicians and providing other statistics on website activity and Internet use. Google may also transfer this information to third parties where this is required by law or where such third parties process the aforementioned information on its behalf.

Google does not associate your IP address with any other data held.

You can refuse to use Analytics and Statistics Cookies by selecting the appropriate setting on your browser, but this may prevent you from using all the features of our website.

For more information, please visit https://policies.google.com/privacy

MARKETING AND PROFILING COOKIES

These cookies are usually set by our marketing and advertising partners. They can be used by them to create a profile of your interest and subsequently show you relevant ads.

If you do not allow these cookies you will not experience ads targeted to your interests, but their removal will not compromise any site functionality.

To find out more, please visit this page https://www.youronlinechoices.com

legal notes

HOLDER OF THE TREATMENT

The Data Controller of Personal Data is Filicori Zecchini USA Corp with registered office in 399 Main Street, Lodi New Jersey 07644, United States

PERSONAL DATA PROCESSED

1. Personal data (such as first name, last name, date of birth, age, sex, etc.);

2. Contact details (e-mail, address, telephone number);

3. Geo-localization and / or Internet browsing data (including “IP” addresses) collected through the cookies installed on your computer or mobile device (for more information see above);

4. Bank data useful for managing the commercial relationship;

5. Photographic images and / or video footage, collected on the occasion of participation in promotions, contests or institutional events, exhibitions, museum contexts and installations in general;

6. Data relating to your interactions with the filicorizecchini.com site and apps such as, by way of example but not limited to, a) data relating to your smartphone or tablet following the download of our apps and use of notifications on the publication of new content, initiatives and updates; b) participation in questionnaires, initiatives, contests, promotions, events (also through our social channels); c) registration of coffee machines for warranty or technical assistance; d) free coupon registrations.

If a request is sent through the Contact section of the Site, the provision of some Personal Data is necessary for Filicori Zecchini USA Corp to satisfy the requests, therefore some fields of the registration form are marked as mandatory.

In addition to the aforementioned categories of Personal Data, further data directly conferred and shared on the pages of the Social Networks dedicated to Filicori Zecchini (Facebook, Instagram, Linkedin, etc.) may be processed, for the management of which we refer to the third parties that provide these services. Among the data collected through the Social networks there are, for example, likes, comments, images and in general any content and information that you may have published on the pages of the Social Networks dedicated to Filicori Zecchini brand products.

LEGAL BASIS OF DATA PROCESSING AND PURPOSE

According to the needs related to access to the various sections of the filicorizecchini.com site (and without prejudice to individual initiatives that involve the provision of specific Personal Data, for which specific information will be published from time to time), the purposes of the processing of Personal Data and related legal bases.

a) Registration: the registration procedure, through the creation of an account or the use of an existing social network account, is aimed at allowing the use of the Filicori Zecchini site as a Registered User and to access a series of exclusive services offered through the same applications.

The provision of data is optional.

The legal basis of the processing is the execution of pre-contractual measures of which the interested party is a part of.

In case of registration or access through your social account, we may have access to some additional personal data with respect to those provided when registering on the portal, on the basis of the authorizations provided to the social network itself and to which we refer you for the related policies on privacy management.

b) Purchase of products: Filicori Zecchini products can be purchased through our website filicorizecchini.com both as a Registered User (and in this case, on the occasion of each purchase, you will not have to re-enter all your Personal Data) and in quality of Unregistered User (re-entering from time to time all the data necessary to complete the purchase and deliver the products).

Both cases will involve the processing of your Personal Data.

Your Personal Data will be processed in order to manage orders and payments and to carry out the consequent administrative-accounting obligations as well as for any communications relating to the purchases themselves (eg information on the progress of orders).

The provision of data is necessary to complete the purchase order.

The legal basis of these treatments is the execution of the Contract of which the interested party is a part of.

c) Processing of various requests: Personal Data will be collected in order to respond to any requests that are sent to us via email, website and / or social media such as, for example, those relating to information on Filicori Zecchini products and initiatives, or requests for maintenance, repair or replacement of coffee machines.

The legal basis of these treatments is the legitimate interest of the owner.

These services may also be provided through the video chat / call activity; in this case, the support via video chat / call will be activated at the user's discretion, will take place exclusively in live mode and there will be no recording of their content, unless previously authorized.

d) Marketing: subject to your express consent, we may process your Personal Data in order to send commercial communications as well as to invite you to take part in our promotional initiatives, participate in our events, subscribe to the newsletter.

The legal basis of this processing is the consent of the interested party, which can be revoked at any time.

e) Participation in competitions, prize events, loyalty programs: we may process your Personal Data to allow you to participate in competitions and prize operations, including any loyalty program to our brand.

The legal basis for the processing of data for participation in competitions and prize operations is the execution of pre-contractual measures of which the interested party is a part of; while for any loyalty programs to our brand, the legal basis of the processing is the legitimate interest of the owner.

f) Profiling: subject to your express consent, we may process your Personal Data for profiling purposes, i.e. to analyze or predict your tastes, your potential habits and consumption choices in order to be able to offer you products, services, promotions and personalized commercial communications.

The legal basis for this processing is the consent of the interested party, which can be revoked at any time.

The profiling activity could also be carried out through the use of proprietary and third-party cookies. We therefore invite you to read the section relating to cookies written above. This processing can be carried out on condition that you provide further specific and optional consent.

g) Apart from the previous hypotheses: a) Purpose of analysis; the Personal Data provided in the interaction with the Filicori Zecchini world and the information relating to the interaction will flow into our database and will be used anonymously to analyze and improve the services offered, evaluate the effectiveness of the activities and initiatives promoted by Filicori Zecchini and conduct statistical analyzes on the composition of the database itself; b) Completely residual; any further purpose in relation to which you have expressly provided your consent, which can be revoked at any time.

The legal basis of the processing is the consent of the interested party, which can be revoked at any time.

NATURE OF THE PROVISION

The provision of your Personal Data is optional. However, their failure to communicate could affect the possibility of using some services (eg. To place orders and purchases, to participate in competitions and prize operations; to send newsletters, etc.).

The mandatory or optional nature of the provision will be reported from time to time through the use of symbols (eg "*") placed alongside the information whose provision is mandatory to pursue the respective purpose.

PROCESSING METHODS

Your Personal Data will be processed in accordance with the provisions of the current Privacy Law, both with the aid of electronic and automated means and with manual methods, with logic strictly related to the purposes of the processing, through the databases, the electronic platforms managed by Filicori Zecchini USA Corp or by third parties (appointed as Data Processors), the integrated IT systems of Filicori Zecchini USA Corp and the aforementioned third parties, and / or websites owned or used by Filicori Zecchini USA Corp.

Your data will be processed in a way designed to guarantee maximum security and confidentiality and only by persons trained and authorized to process them. Filicori Zecchini USA Corp adopts adequate technical and organizational measures to guarantee a level of security proportionate to the risk of processing.

Personal Data are mainly processed at the Filicori Zecchini USA Corp offices and in the places where the Data Processors are located.

DATA OF MINORS

Filicori Zecchini USA Corp does not intend to collect Personal Data of minors or to contact or deliberately establish any interaction with them. For this reason, we encourage parents to actively monitor the online activities of their minor children.

Nevertheless, in the event that we have to contact a child under the age of 16, the consent of the parents or those exercising parental responsibility will be required, except in the case of answering a question from the latter or resolving your request.

RIGHTS OF THE INTERESTED PARTY

You can at any time exercise:

a) the right to obtain confirmation of the existence or not of personal data concerning you, even if not yet registered, and their communication in an intelligible form;

b) the right to revoke the consent given in relation to the purposes of the processing at any time;

c) the right to obtain access, rectification, cancellation, limitation of processing and portability of personal data;

d) the right to object to the processing at any time you wish;

e) the right to appeal to the competent supervisory authority, if you believe that the processing of your data is contrary to the legislation in force.

HOW TO EXERCISE YOUR RIGHTS

In the event that you wish to exercise the aforementioned rights, or wish to receive further clarifications regarding the processing of your personal data, you can write to the e-mail address contacts page 

Last Updated: September 2022